Shipping & Returns

Shipping & Collection

When you order your Thoughtful Producer chicken, you will be asked if you would like your order delivered to your door or whether you would like to collect from our farm in Cookham.

We deliver our chickens nationwide in insulated packaging with ice packs to ensue they arrive in perfect condition. Delivery is charged at £10 per order.

Alternatively, you can collect from us at Kings Coppice Farm, Grubwood Lane, Cookham, Berkshire SL6 9UB. The farm is set in beautiful countryside and there are many places of interest to visit locally.  

Once you've placed your order, we will confirm the delivery date or contact you to arrange your collection.

When you get your order, either pop your chickens directly into the freezer or defrost for 24 hours ready to cook.

 

Complaints

In the unlikely event that you are not satisfied with your chicken, please email us at theteam@thoughtfulproducer.co.uk including as much detail as possible along with any photos. 

 



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